Returns and Refunds Policy

Thank you for shopping at Love, Lust, & Secrets. If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 7 days of receiving the product.

To be eligible for a return, please make sure that:

  1. The product was purchased in the last 7 days.
  2. The product is in its original packaging
  3. The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us by email:

We are here to assist you with the return process.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Love Lust Secrets.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

 Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

For health and safety reasons, adult toys (dildos, vibrators, anything insertable) cannot be returned or exchanged. Please be certain that if you are ordering these products that your order is correct and you are certain it is the product you want. We hope you understand and appreciate that our number one concern is your well-being.